01 November 2013

ITMS 7.5 (Orion) Release of Workflow and Existing Servicedesk Installations

With the release of ITMS 7.5 (Orion), a new version of Workflow is now available. Can I install this version on my existing Servicedesk server?  

Answer: 

No! This is a standalone version of Workflow that is NOT compatible with any version of Servicedesk that is
currently in production. You will break your Servicedesk installation by installing the Orion version of Workflow on your Servicedesk 7.5 server. You should wait until the upcoming 7.5 Sp1 version of Servicedesk releases (scheduled for the first part of November 2013), and update your Servicedesk installation with the revised Workflow and Servicedesk versions that are included as a part of that release.