21 November 2008

Deployment Solution 6.9 SP1 uncompressed WinPE preboot images

Question

What do I need to know about using uncompressed WinPE preboot images in Deployment Solution™ 6.9 SP1?

Answer

In some cases, choosing the option in the Boot Disk Creator to create an uncompressed WinPE preboot image produces a preboot image that does not connect to the Deployment server and does not perform jobs.
The default option is to create a compressed WinPE preboot image. You must explicitly select that you want to create an uncompressed WinPE boot image. If you manually changed this option to produce an uncompressed image and if that image boots into WinPE but does not connect or respond to the Deployment server, use the compressed option instead.

When upgrading to DS6.9SP1 then check if the compression is selected when (re)creating the WINPE. Maybe it would be a good idea to recreate you (old) WINPE boot file.

Thx David and Stephane

18 November 2008

Fix Available: Cannot schedule jobs using Active Directory group authentication on Deployment Solution 6.9 SP1

Problem/Symptoms

Active Directory (AD) users that are imported into the Deployment Server database via Active Directory Groups do not have rights to schedule jobs.

Steps to reproduce:

  1. Add an AD group to Deployment Solution.  Assign the group the 'Administrator' right to the console.  
  2. Do not add the specific AD user.
  3. Login as a user that from the AD Group.
  4. Attempt to schedule a job.
  5. The right to schedule a job is not available.

Note: If the 'Evaluate Rights' button is viewed the rights for the specific AD group will evaluate successfully (as though they have the rights).


Resolution

Symantec has created a hotfix to resolve this issue.  Follow the steps below to install the fix:

1) Shutdown all Deployment Server consoles.
2) Stop the 'Altiris Express Server' service.
3) In the Deployment Server directory (E.g. C:\Program Files\Altiris\eXpress\Deployment Server) rename express.exe to express.lic.
4)
Download the updated 'Express.exe' to the the Deployment Server directory.
5) Open the 'Product Licensing Utility' and use 'express.lic' from the Deployment Server directory to license the new  express.exe file.
6) Start the 'Altiris Express Server' service.

Note: The express.exe included in this KB is the same express.exe used in KB 44220.

01 November 2008

Deployment Solution 6.9 SP1 supported platforms and system requirements

Question
What platforms are supported by Deployment Solution 6.9 SP1?

More info on the supported platforms can be found here