24 October 2011

Removing Dell branding

Removing Dell branding  after DMC install on NS 7.0 was done by this query:

UPDATE Item SET ModifiedDate = ( select getdate() )
WHERE Guid = (    SELECT Item.Guid
                        FROM Item
                        Join ItemClass ON Item.Guid = ItemClass.Guid
                        WHERE ItemClass.ClassGuid = '1f768417-511a-4c22-afbc-4a66720f793a'
                        and Item.Name like 'Default%' )

20 October 2011

Dell Solutions and the Symantec Management Console

Article URL http://www.symantec.com/docs/HOWTO59488

How do I configure Patch Management 7.1 SP1 to operate without internet connection.

http://www.symantec.com/business/support/index?page=content&id=HOWTO59024

How to Turn Off/On a Policy on the SMP database

If for some reason you can't turn off/on a policy (the Symantec Management Agent Installation policy) or you can't access the SMP Console or load the actual policy page, how can you turn on/off a policy directly on the database?

To disable (turn off) a policy, run the following query:

update i
set State = REPLACE(cast(State as nvarchar(max)), '<enabled>True</enabled>', '<enabled>False</enabled>')
from Item i
where Guid = '124D0571-4725-466C-8F43-998160D3CFF2'  --Place the Policy GUID in this area. As an example we are using the GUID for the Symantec Management Agent Installation policy

To turn On (enable) a policy, change the entry [ '<enabled>False</enabled>', '<enabled>True</enabled>' ] on the query above.

Article URL http://www.symantec.com/docs/HOWTO59606

DS 6.9 - What is different between using the AClient and the DAgent when doing remote control?

Ref : http://www.symantec.com/business/support/index?page=content&id=HOWTO59807

There are some differences between using DAgent and AClient when using Deployment Solution 6.9's Remote Control feature.

WIth the AClient, you are allowed to connect to a client computer when no-one is logged in. With the DAgent, someone must be logged in at the client computer before DS can control that computer. This means that if a user logs out of a Remote Control session using DAgent, the connection will drop. This difference is designed to improve security of Remote Control. You can try a different Remote Control tool Refer to the document: How to setup VNC to remote clients in Deployment Solution available at http://www.symantec.com/business/support/index?page=content&id=HOWTO8690

04 October 2011