28 February 2010

AssetManagement 7.0

the Asset workflows that will ship with the product, they are:

1. Ownership Verification
2. Software Purchase Request
3. Hardware Purchase Request

The installation file is a ZIP file to be found in the root folder of the NSCAP Share. Unzip the file and run the exe AFTER you have installed the Workflow engine.

23 February 2010

Software Catalog Data Provider 7.0 Release Notes

Software Catalog Data Provider enhances Notification Server's ability to identify the software that has been detected on the managed computers in your environment. It uses rules to identify software that otherwise could not be identified. It can then automatically import data into the Software Catalog to create a software resource for the software. After it creates a software resource in the Software Catalog, you can add package resources along with other software information. You can then create policies or tasks that deliver or manage this software on the managed computers in your environment.

Software Catalog Data Provider is needed to identify software in the following instances:

  • The information that identifies the software cannot be gathered from Add/Remove Programs.
  • The software is identified as a suite, and you need to identify a specific product in the suite.
  • The software is identified as a product, and you need to identify the suite.

01 February 2010

KNOWN ISSUE: With SIM 7.0.555 (Symantec Installation Manager) installed, SIM is not properly recognizing certain proxy configurations

With SIM 555 installed, it may not properly recognize a proxy configuration (regardless of proxy credentials).

In this case, The SIM can never 'connect' to our servers to obtain the proper information for our Product Listing, meaning all Products install items will appear grayed out.

Here is how it was noticed:

1. SIM 553 installed on a customer system
2. Customer updated the Product Listing and received SIM 555 upgrade
3. When SIM 555 launched, it could not 'see' Products install items.  All showed as unavailable and grayed out with 'requires internet connection' message.
4. In some other cases SIM was not able to recognize the customer's Proxy settings so he was not able to obtain access to the Internet


Cause

Some changes in SIM 555 code caused some unexpected behaviours during our attempts to connect to the Internet


Resolution

This issue has been reported to our Development Team. A permanent fix has been developed. This issue is fixed with SIM 7.0.556 version. Please check for updates in SIM.

Note: If SIM is not warning you about installing a new version or it is not able to obtain it, please see the attached file. It should be SIM 7.0.556. Just unzip the file and run the executable to upgrade SIM.