31 January 2014

Windows Embedded Standard 7 SP1 Early Support Statement

The document can be found here

Getting the Patch List

How to know which aplications Altiris 7.5 patches?

Run this Qry in SQL or create a report:

SELECT     comp.Name AS Company, vi.Name AS Product
FROM         Inv_Software_Release_Platform AS rp INNER JOIN
                      ResourceAssociation AS ra ON ra.ParentResourceGuid = rp._ResourceGuid AND
                      ra.ResourceAssociationTypeGuid = '292dbd81-1526-423a-ae6d-f44eb46c5b16' LEFT OUTER JOIN
                      RM_ResourceCompany AS comp ON ra.ChildResourceGuid = comp.Guid INNER JOIN
                      RM_ResourceSoftware_Release AS vi ON vi.Guid = rp._ResourceGuid
ORDER BY Company, Product

Press Crtl A in the result pane and past it to Excel...;-)

17 January 2014

AppCenter 4.3


I'm pleased to announce that Symantec App Center 4.3 is now available for SaaS customers. We expect the on premise version to be available on Fileconnect on Jan 27. This release of App Center includes the following new features:

  • Symantec Sealed Program enables enterprises to confidently embrace third-party mobile apps while meeting data security requirements. Mobile apps in the Sealed Program have been wrapped with a layer of security and management, allowing IT to manage policies such as encryption, authentication and data sharing restrictions. Enterprises can now provide a secure mobile workspace that consists for home-grown apps, Symantec productivity apps and 3rd party mobile apps. ISV partners are in the process of wrapping and testing their apps.
  • Symantec Secure Web*, a standards compliant mobile browser with built-in wrapping technology, provides protected access to internal web-based applications and content. IT administrators can configure policies to meet internal data security requirements. For example, IT can set policy that allows content sharing with other wrapped apps or require internal URLs be opened with Secure Web.
  • A wrapped version of Symantec Secure Email* allows IT to set security policies for email.

 

*Pending app store availability

 

The Enterprise Mobility Product Marketing team has prepared the following assets to support this release:

 

Symantec Sealed Program




 

Symantec App Center


Updated Symantec App Center customer presentation (includes customer-facing Symantec Sealed slides)


 

Symantec Mobile Management Suite


07 January 2014

KNOWN ISSUE: Manage > Jobs and Tasks page taking too long to load. Large amount of Jobs and Tasks to be render.

Ref and Download of pointfix :  http://www.symantec.com/docs/TECH213493

Issue

Customer reported that trying to load "Manage > Jobs and Tasks" page is very slow (usually takes over 2 mins to load). Customer applied the pointfix available from TECH198649 and TECH209550 for the Enhanced Console Views: ITMS 7.1 SP2 MP1 but it didn't help.

Environment


ITMS 7.1 SP2 MP1

Cause

Known issue. The amount of Security Roles in the Security Cache was causing a delay in loading the pages. 


Solution



Symantec has acknowledged that the above-mentioned issue is present in the current version of the product mentioned earlier on this article. Symantec is committed to product quality and satisfied customers.
Symantec currently plans to address this issue by including a fix in the next available ITMS 7.1 SP2 MP1 Rollup (Post Rollup v7). Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here. A link to the Release Notes will be added to this document when it becomes available. Please note that Symantec reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
Development has created a pointfix that can be installed on top of ITMS 7.1 SP2 MP1 Rollup v3. See file "PointFix_eTrack3276200_7.1_SP2_MP1_V3.zip" in the attachments section.

Trapping NSEs on a client

Ref :  http://www.symantec.com/docs/HOWTO4191

Question

For troubleshooting purposes, it can be useful to trap a copy of each outgoing NSE file the Altiris Agent is sending to the Notification Server.

Answer

A good resource when troubleshooting client-side issues involving NSEs is the option to capture NSEs as they are sent to the server.

Capture NSEs on the Agent by adding (if not present) or modifying the following string value:

  1. HKLM | Software | Altiris | Altiris Agent | Transport | Capture Events Folder (on a Windows 7 64 Bit machine it is HKLM | WOW6432Node |Altiris |Altiris Agent | Tranport | Capture Events Folder)
  2. Modify the String value “Capture Events Folder” so that the Value data points to a directory or path to store a copy of all outgoing NSEs.

Analyze what NSEs are being sent from this client machine. To test if the NS is processing them, place the NSE's captured on the NS\Drive:\Program Files\Altiris\Notification Server\NSCap\EvtQFast.


Be sure to remove the value from this registry entry after testing as it will eventually consume significant disk space.




Note: If trapping NSE's for Patch Management Inventory; Enable the NSE Capture, and then run the AeXPatchUtil.exe /i cmd as outlined in this article: http://www.symantec.com/business/support/index?page=content&id=HOWTO4198. Please allow for 30 minutes to 1 hour for the process to complete concerning the Patch Management Inventories.

After upgrade to SP6 all WinPE variables stopped working

Issue

After upgrade to DS 6.9 SP6 all the PXE variables stopped working on WinPE 4.0. There was no issues with variables with WinPE 2.1.

Environment


DS 6.9 SP6.

Cause


Getpxe.exe command line in the startutl.bat file is not recognizing the 'winpe/4' switch to get the PXE variables for WinPE 4.

Solution



Please replace the existing startutl.bat on your DS 6.9 SP6 environment with the attached one.
To replace the file go to the following locations:
C:\Program Files\Altiris\Deployment\eXpress\bootwiz\platforms\winpe4\x86\templates
And
C:\Program Files\Altiris\Deployment\eXpress\bootwiz\platforms\winpe4\x64\templates
Once you have the new file copied on the above locations you need to recreate your WinPE4 PXE image.