KNOWN ISSUE: Manage > Jobs and Tasks page taking too long to load. Large amount of Jobs and Tasks to be render.

Ref and Download of pointfix :  http://www.symantec.com/docs/TECH213493

Issue

Customer reported that trying to load "Manage > Jobs and Tasks" page is very slow (usually takes over 2 mins to load). Customer applied the pointfix available from TECH198649 and TECH209550 for the Enhanced Console Views: ITMS 7.1 SP2 MP1 but it didn't help.

Environment

ITMS 7.1 SP2 MP1

Cause

Known issue. The amount of Security Roles in the Security Cache was causing a delay in loading the pages. 

Solution

Symantec has acknowledged that the above-mentioned issue is present in the current version of the product mentioned earlier on this article. Symantec is committed to product quality and satisfied customers.
Symantec currently plans to address this issue by including a fix in the next available ITMS 7.1 SP2 MP1 Rollup (Post Rollup v7). Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here. A link to the Release Notes will be added to this document when it becomes available. Please note that Symantec reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
Development has created a pointfix that can be installed on top of ITMS 7.1 SP2 MP1 Rollup v3. See file "PointFix_eTrack3276200_7.1_SP2_MP1_V3.zip" in the attachments section.