12 January 2010

Remote Altiris Agent Diagnostics 2.0

 

Download of latest version can be found here

Ref Link : https://kb.altiris.com/article.asp?article=49683&p=1

“Remote Altiris Agent Diagnostics” (RAAD) version 2 expands on the diagnostic checks and remediation actions performed by RAAD version 1 (KB 45023) to allow those checks and actions against a list of machines and not just the one machine. The Health Checks in RAAD version 2 are designed to take a look at the state of the Altiris solution plug-ins such as Patch, Task, SWD and Recovery to determine if they are working properly. Version 2 also allows the ability to run a Custom Inventory XML against the set of machines and return the results immediately so you can customize your own health check. You can examine more in-depth details of the Agents using the Diagnostics tab which is essentially RAAD version 1.  The biggest advantage with version 2 is that you can run remediation actions such as Configuration Request and Start Patching Cycle against as many machines as you’d like and all at once.

The process is to get a list of machines, run a health check against them, then by evaluating the results or drilling down into the diagnostics choose a remediation action to run against the machines you choose.

Features:
        -
Diagnostics and Health Checks
      - x86 and x64 compatible for remote clients 
      - Ability to pass credentials used to connect to remote clients
      - Multi-Threaded
      - Agent, sub-agent, and customizable Health Checks
      - Ability to run an action against multiple remote clients at once
      - Customizable User Interface and captured
    * Please see KB 45023 for application functionality

Requirements:
- Run the executable locally, not from a share 
   - Host and remote machine must be Windows OS 
   - Do not use 'Run As'  - you can pass credentials in this version
   - .NET 1.1 framework installed on host and remote machine 
   - Altiris Agent must be installed on host 
   - Firewall on the remote machine will also prevent Altiris actions.
           You will need to add AeXNSAgent.exe to the Firewall exclusion by running the following command on the remote machine:
                 netsh firewall add allowedprogram "%programfiles%\Altiris\Altiris Agent\AeXNSAgent.exe" ENABLE
           Or you can simply run this command from the 'Remote Execute Option' button from the application

Usage:
To distribute desired application settings such as Remote Execute options edit the RAAD.exe.config and place it in the same folder as RAAD.exe. If user has altered application settings have them go to Settings - Change Application Settings and choose Restore All Setting to Default which will import your altered RAAD.exe.config.

Changes:
Ver. 2.1.9.0
         - First GA Release
Ver. 2.1.10.0
         - Fixed Buttons to show on Vista and Windows 7
         - Fixed Collection Picker to import into List after selection
         - Add Trusted Connection for database connections to use current Windows Authentication and not just SQL credentials
         - Added Stop and Start Recovery service to Actions
         - Included RAAD.exe.config to zip so application settings can be distributed to end users. See Usage above.
Ver. 2.1.11.0
         - Embedded both dlls into executable so RAAD.exe is a single distributable
         - Fixed Recovery Agent Service and Stop
Ver. 2.1.12.0
         - Now RAAD minimizes to System Tray on Exit
         - Added ability to connect to Client's Diagnostics from System Tray
         - Added Select All and Select None on Diagnostic and Health Check options
         - Added ability to double-click client from Health Check results or Computer List to launch Diagnostics
         - Added horizontal scroll to SWD Packages
         - Fixed Task History to show local time not GMT
         - Fixed Task History column sizes
         - Fixed Logs not refreshing when switching clients
         - Fixed exception when running RAAD.exe <computername> from command line
Ver. 2.1.13.0
          - Added Garbage Collection to help memory issues
Ver. 2.1.15.0
         - Added caching and populating credential password
         - Added ability to hit Enter after entering password
         - Added populating NS from local agent when using Redirect Agent
         - Fixed Redirect Agent UI not executing
         - Changed Copy to Ctrl-F so not to impeed Ctrl-C

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