Problem/Symptoms
When trying to install Office 2007 or any of its components, shortly after clicking the Install Now (or Upgrade) button, the install dialog disappears and the please send the error information to Microsoft dialog comes up.
If you look in the log file to be sent to Mircosoft, neer the end you see a line like the following:
Error: ORegistryKey.GetSubKeyNames failure: Cannot get all sub key names for registry "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall" HResult: 0x80070103.
Environment
SVS 2.0 - SVS 2.1 beta 1.6
Any active layers containing registry values under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall Microsoft Office 2007
Resolution
Work-around: Deactivate all layers before installing any Office 2007 components.
The cause of the issue has been identified and testing has reported that this issue no longer exists in current development builds of the product. This should perform correctly in the next release of SVS.
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