11 December 2006

Remote performance slow due to java script loading

Problem/Symptoms
When loading most console pages and dialogs client side scripting occurs using java script files. Whenever these files are loading from the server they will throw a 401 (access denied) error before requesting authentication from the browser. This causes a large delay in the loading of these pages.

Cause
IE does not expect authentication on JS files so always tries to run them anonymously, only trying authentication when rejected.

Resolution
Download SP3 KB25133 Update (R3) from:
http://www.solutionsam.com/solutions/6_0/Altiris_NS_6_0_SP3_KB25133.exe

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