28 June 2006

DS Console slow to load, freezes, or users in AD groups don't have correct rights in the console after console opens

A) OU Structure is usually the biggest cause of this. When a user object exists in a Sub OU that is too deep or the Sub OU has commas in it, the DS Console will display the following symptoms:
Slow load for the console.
Cannot log onto the console.
Console freezes when security is enabled.
When logged on, the user has no rights even though AD group has the correct rights set.

B) DNS Queries can have issues when running in an isolated environment. This is usually displayed by a DS Console taking 2-5 minutes to log into.



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Resolution


There is a new express.exe that fixes most of these issues. Attached is that .EXE in ZIP format. This express.exe will need to be licensed with a valid eXpress license. DS 6.5 SP1 needs to be installed prior to this fix.

You can download the .EXE from the KB When clicking on this link

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